Support

FAQs 6

• When will my order be shipped?
• Can I return my order?
• What are your products made from?
• Will my product look like the images I see online?
• How can I track my order?

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Getting Started 16

• Quickstart Guide - Shopify App
• What are your products made from?
• Where can I see all your products?
• Product Types
• Returns, Exchanges, & Refunds

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Video Tutorials 2

• Manual Payments for Orders
• Setting up Luxury Box Products

ShineOn Product Page 0

Managing Orders 7

• I got my first order! What's next?
• Temporary Country Retrictions
• Order Sync Issues (Unable to find order)
• Invalid Shipping Address
• Manual Orders

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Advanced Features 1

• Artwork Swapper

ShineOn Integrations and Partners 1

• Insta Reviews

Large Updates 1

• New Pricing 9/8/2020

Getting Started 5

• Quickstart Guide
• Creating Products
• Retargeting
• Analytics
• Setting Up Custom Domains

Products 0

Designs & Mockups 0

Production 0

Profits 5

• Payouts
• Sales Tax
• Problems with Payoneer USD transfers
• Platform Profits Calculation
• Setup Payment Details

Shipping & Fulfillment 2

• Limited Tracking Countries
• Free Shipping Option

Policies 2

• Bad Faith Design Policy
• Terms of Service Violations Policy

Technical Help & Best Practices 7

• Design Advice - Message Cards
• Design Advice - Graphical Products
• Graphic Pieces - Color Reproduction
• Graphic Pieces - Transparency
• How to use SVG files.

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